THE NEW ERA

OF SPORTS

BETTING

1. Acceptance of Terms

By accessing or using the BetMGM platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform. These terms constitute a legally binding agreement between you and BETMGM, LLC.

2. Eligibility Requirements

You must be at least 21 years of age to use this platform. You must be physically located within a jurisdiction where BetMGM is licensed to operate at the time of placing any wager. You must provide accurate and truthful information during registration. Employees of BetMGM and their immediate family members are not eligible to participate.

3. Account Registration

Each person may only maintain one account. You are responsible for maintaining the confidentiality of your account credentials. You agree to immediately notify BetMGM of any unauthorized use of your account. BetMGM reserves the right to refuse service, terminate accounts, or cancel wagers at its sole discretion.

4. Wagering Rules

All wagers are final once confirmed. Odds are subject to change prior to confirmation. BetMGM reserves the right to void wagers in cases of obvious error, fraud, or technical malfunction. Maximum payout limits apply and vary by sport and market type. All wagering decisions are final as determined by official results.

5. Deposits and Withdrawals

Minimum deposit amounts apply and vary by payment method. Withdrawals will be processed to the original deposit method where possible. Identity verification is required before withdrawals can be processed. BetMGM reserves the right to withhold funds pending investigation of suspicious activity.

6. Responsible Gaming

BetMGM is committed to responsible gaming. We offer tools including deposit limits, time-out periods, and self-exclusion programs. If you believe you have a gambling problem, please contact the National Problem Gambling Helpline at 1-800-GAMBLER. BetMGM supports the National Council on Problem Gambling.

7. Disclaimer of Warranties

The platform is provided on an "as is" and "as available" basis. BetMGM makes no warranties, expressed or implied, regarding the reliability, accuracy, or availability of the platform. We do not warrant that the service will be uninterrupted, timely, secure, or error-free.

8. Limitation of Liability

To the fullest extent permitted by applicable law, BetMGM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill. Our total liability for any claims under these terms shall not exceed the amount you have deposited in the preceding 30 days.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved through binding arbitration in New Jersey.

10. Contact Information

For questions regarding these terms, please contact us at: BETMGM, LLC, 1 MGM Plaza, Springfield, New Jersey 07081. Email: legal@betmgm.com. Customer Support: 1-877-BETMGM1.

What We Collect

We collect information you provide directly to us, including name, email address, date of birth, Social Security Number (last 4 digits), physical address, phone number, payment information, and identity verification documents. We also collect usage data, device information, and location data when you use our platform.

How We Use Your Information

We use your information to: create and manage your account; process deposits, withdrawals, and wagers; verify your identity and age; comply with legal and regulatory requirements; detect and prevent fraud; provide customer support; send promotional communications (with your consent); and improve our platform and services.

Geolocation Data

We collect precise geolocation data to verify that you are physically located within a licensed jurisdiction when placing wagers. This is a legal requirement under state gambling regulations. Geolocation data is collected only when you are actively using the platform and is not stored beyond the session duration required for compliance verification.

Information Sharing

We do not sell your personal information. We may share information with: state gaming regulators as required by law; identity verification providers; payment processors; fraud prevention services; and law enforcement when legally required. All third-party partners are bound by strict data protection agreements.

Data Retention

We retain your account information for a minimum of 5 years after account closure, as required by state gaming regulations. Transaction records are retained for the period required by applicable law. You may request deletion of certain personal data subject to legal retention requirements.

Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact our privacy team at privacy@betmgm.com. We will respond to verified requests within 45 days.

Security

We implement 256-bit SSL encryption for all data transmission. Account passwords are hashed using industry-standard algorithms. We conduct regular security audits and penetration testing. Our systems are monitored 24/7 for suspicious activity. However, no method of transmission over the Internet is 100% secure.

Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, analyze platform usage, and deliver relevant content. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

Contact

For privacy-related inquiries: BETMGM, LLC — Privacy Officer, 1 MGM Plaza, Springfield, New Jersey 07081. Email: privacy@betmgm.com.

Our Commitment

BetMGM is committed to providing a safe and responsible gaming environment. We believe that gambling should be an entertaining activity, and we are dedicated to helping customers maintain control over their gaming activity. We invest significantly in responsible gaming tools, resources, and education.

Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately and can only be decreased in real time or increased after a 72-hour waiting period.
• Time-Out: Take a short break from gambling for 24 hours, 7 days, or 30 days. During a time-out, your account will be suspended and no wagering activity will be permitted.
• Self-Exclusion: Permanently or temporarily exclude yourself from all BetMGM platforms. Self-exclusion is shared with state gaming authorities in applicable jurisdictions.
• Reality Check: Set reminders that notify you of how long you have been actively using the platform, helping you maintain awareness of your session duration.

Warning Signs of Problem Gambling

• Spending more money or time gambling than you can afford
• Gambling to escape problems or relieve feelings of helplessness or depression
• Borrowing money or selling possessions to fund gambling
• Neglecting work, family, or other responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses by placing larger bets to recover previous losses

State Helplines

Additional Resources

• National Council on Problem Gambling: ncpgambling.org
• Gamblers Anonymous: gamblersanonymous.org
• National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537)
• Crisis Text Line: Text HOME to 741741

Legal Status

Online sports wagering is only legal in states where BetMGM holds an active license. It is your responsibility to ensure that online sports wagering is legal in your jurisdiction before participating. BetMGM uses geolocation technology to verify your physical location. Attempting to circumvent geolocation restrictions is a violation of our Terms of Service and may be illegal.

Age Restriction

BetMGM is strictly for individuals aged 21 and older. We employ age verification procedures during registration and reserve the right to request additional documentation at any time. Any accounts found to belong to individuals under 21 will be immediately closed and all funds returned to the payment source.

Odds and Markets

All odds are subject to change at any time prior to wager confirmation. BetMGM reserves the right to suspend markets, void wagers, or adjust odds in cases of technical error, data feed interruption, or obvious pricing mistakes. Settled results are based on official sources and are final.

Financial Risk

Sports wagering involves financial risk and you may lose money. Never wager more than you can afford to lose. Past performance of teams, players, or markets is not indicative of future results. BetMGM does not guarantee any return on wagers placed. Winnings are subject to applicable federal and state taxes.

Promotional Terms

All promotions, bonuses, and offers are subject to specific terms and conditions. Promotional offers may require a minimum deposit, minimum odds, or rollover requirement before funds can be withdrawn. BetMGM reserves the right to modify or cancel promotions at any time without prior notice. Promotional abuse or fraud will result in account suspension.

Technical Issues

BetMGM shall not be liable for any loss arising from technical failures, connectivity issues, or platform outages. In the event of a technical malfunction affecting a wager, BetMGM will review the incident and apply a resolution that is fair and in accordance with our House Rules. Decisions made by BetMGM regarding technical disputes are final.